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English in use for Travel and Tourism Industry – 30 hours

English in use for Travel and Tourism Industry – 30 hours

from: 420,00 € (ex. VAT)

A course designed for people working or planning to work in the   tourism, hospitality, and travel industries. It prepares learners for real working life by improving their communication skills and English language knowledge

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Date: TBD

Targets

  • Students and professionals who work in the tourism, hospitality and travel industries
  • Interpreters and translators wishing to learn specific terms
  • B1 level of English required

Format

30-hour course, articulated in:

  • 15 2-hour lessons

 Concept & Goals

  • The main objective of “English in use for the Tourism, Hospitality and Travel industries” is to develop the learners’ communication skills through a wide range of work-related, realistic and integrated communication tasks.
  • The course will give the learners the opportunity to build confidence and improve their fluency.

Content

  • Working in travel and tourism: different kinds of people.
  • Dealing with enquiries: being friendly and helpful.
  • International travel: ways of travelling, around the world.
  • Answering the phone: using the phone, taking messages.
  • Correspondence: responding to enquiries and confirming reservations.
  • Accommodation: check in and check out, giving information.
  • Dealing with problems: complaints and difficult customers.
  • Dealing with payments.
  • Additional services: car rental, local knowledge.
  • Activities and attractions: sightseeing.

Certification

At the end of the course a certificate of participation will be issued

Luxembourg Business Register # : B248141 – Ministerial Authorization #: 10114513 / 0

 

Price

€ 590,00 (+ VAT)

€ 490,00 (+ VAT)  – AIIC Members and G2E Partners

€ 420,00 (+VAT) – Students

 

*The course will start with a minimum of 6 participants

DOWNLOAD COURSE DESCRIPTION

 

 

Additional information

Price

Étudiants, Membres AIIC ou Association Partenaire G2E, Standard

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