English in use for the Hotel Industry – 30 hours

from: 420,00 € (ex. VAT)

A course designed for those who study or work in the hotel industry to prepare learners for real working life and improve their communication skills and English language knowledge when dealing with guests.
Clear selection
SKU: N/A Category:

Date: TBD

Targets

  • Pre-service and in-service students and professionals in the hotel industry who deal with hotel, restaurant, and bar guests
  • Interpreters and translators wishing to learn specific terms
  • B1 level of English required

Format

30-hour course, articulated in:

  • 15 2-hour lessons

 Concept & Goals

  • The main objectives of “English in use for the hotel Industry” are to develop the learners’ communication skills and English language knowledge thanks to a wide range of topics to make their job more enjoyable and their guests’ stay more comfortable.
  • By the end of the course the learners will be able to discuss about a range of topics using specialistic language as well as develop job-specific skills such as writing short e-mails, dealing with guests, answering the phone, taking orders and explaining how things work.

Content

  • Restaurant and bar work: welcoming guests, explaining dishes, taking orders, dealing with orders
  • Working at the reception: room bookings by e-mail, confirmation letters, dealing with changes in bookings
  • Answering the phone: discussing hotel services, taking phone messages
  • Dealing with guests and explaining how things work
  • Places to visit: giving directions, making suggestions, describing tourist sights
  • Check-in and check-out
  • Roleplaying

Certification

At the end of the course a certificate of participation will be issued

Luxembourg Business Register # : B248141 – Ministerial Authorization #: 10114513 / 0

 

Price

€ 590,00 (+ VAT)

€ 490,00 (+ VAT)  – AIIC Members and G2E Partners

€ 420,00 (+VAT) – Students

 

*The course will start with a minimum of 6 participants

DOWNLOAD COURSE DESCRIPTION

 

 

Additional information

Price

Global2Evolution Partners, Standard, Students

Reviews

There are no reviews yet.

Be the first to review “English in use for the Hotel Industry – 30 hours”

Related products

Go to Top