Pre-service and in-service students and professionals in the hotel industry who deal with hotel, restaurant, and bar guests
Interpreters and translators wishing to learn specific terms

30-hour course, articulated in:

The main objectives of “English in use for the hotel Industry” are to develop the learners’ communication skills and English language knowledge thanks to a wide range of topics to make their job more enjoyable and their guests’ stay more comfortable.
By the end of the course the learners will be able to discuss about a range of topics using specialistic language as well as develop job-specific skills such as writing short e-mails, dealing with guests, answering the phone, taking orders and explaining how things work.

Restaurant and bar work: welcoming guests, explaining dishes, taking orders, dealing with orders
Working at the reception: room bookings by e-mail, confirmation letters, dealing with changes in bookings
Answering the phone: discussing hotel services, taking phone messages
Dealing with guests and explaining how things work
Places to visit: giving directions, making suggestions, describing tourist sights
Check-in and check-out
Roleplaying

At the end of the course a certificate of participation will be issued

Luxembourg Business Register # : B248141 – Ministerial Authorization #: 10114513 / 0

€ 590,00 (+ VAT)

€ 490,00 (+ VAT) – AIIC Members and G2E Partners

€ 420,00 (+VAT) – Students

*The course will start with a minimum of 6 participants

Price	Étudiants, Membres AIIC ou Association Partenaire G2E, Standard

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English in use for the Hotel Industry – 30 hours